PRIVACY POLICY
This privacy policy applies between you, the User
of this Website, and Innovative Online Products Ltd, the owner and provider of
this Website. Innovative Online Products Ltd takes the privacy of your
information very seriously. This privacy policy applies to our use of any and
all Data collected by us or provided by you in relation to your use of the
Website. Please read this privacy policy carefully. Definitions and
interpretation
1. In this privacy policy, the following
definitions are used:
Data - Collectively all information that you
submit to Innovative Online Products Ltd via the Website. This definition
incorporates, where applicable, the definitions provided in the Data Protection
Laws;
Cookies - A small text file placed on your
computer by this Website when you visit certain parts of the Website and/or
when you use certain features of the Website. Details of the cookies used by
this Website are set out in the clause below (Cookies);
GDPR - The UK General Data Protection Regulation;
Data Protection Laws - Any applicable law
relating to the processing of personal Data, including but not limited to the
GDPR, Protection and any national implementing and supplementary laws,
regulations and secondary legislation;
Innovative Online Products- Innovative Online
Products Ltd, a company incorporated in England and Wales with
registered number 12361851 whose registered office is at 3 Coventry
Innovation Village, West Midlands, CV1 2TL.
UK and EU Cookie Law - the Privacy and
Electronic Communications (EC Directive) Regulations 2003 as amended by
the Privacy and Electronic Communications (EC Directive) (Amendment)
Regulations 2011 & the Privacy and Electronic Communications (EC
Directive) (Amendment) Regulations 2018;
User or You - Any third party that accesses the
Website and is not either (i) employed by Innovative Online Products Ltd
and acting in the course of their employment or (ii) engaged as a consultant or
otherwise providing services to Innovative Online Products Ltd and
accessing the Website in connection with the provision of such services.
2. In this privacy policy, unless the context
requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or
appendices are to sub-clauses, clauses, schedules or appendices of this privacy
policy;
c. a reference to a person includes firms,
companies, government entities, trusts and partnerships;
d. "including" is understood to mean
"including without limitation";
e. reference to any statutory provision includes
any modification or amendment of it;
f. the headings and sub-headings do not form part
of this privacy policy.
Scope of this privacy policy
3. This privacy policy applies only to the
actions of Innovative Online Products Ltd and Users with respect to this
Website. It does not extend to any websites that can be accessed from this
Website including, but not limited to, any links we may provide to social media
websites. For purposes of the applicable Data Protection Laws, Innovative
Online Products Ltd is the "data controller". This means that
Innovative Online Products Ltd determines the purposes for which, and the
manner in which, your Data is processed.
4. For purposes of the applicable Data
Protection Laws, Innovative Online Products Ltd is the "data
controller". This means that Innovative Online Products Ltd determines the
purposes for which, and the manner in which, your Data is processed.
Data collected
5. We may collect the following Data, which
includes personal Data, from you:
a. name;
b. job title;
c. profession;
d. contact Information such as email addresses and
telephone numbers;
e. web browser type and version (automatically
collected);
f. operating system (automatically collected); in
each case, in accordance with this privacy policy.
How we collect Data
6. We collect Data in the following ways:
a. data is given to us by you; and
b. data is collected automatically.
Data that is given to us by you
7. Innovative Online Products Ltd will collect
your Data in a number of ways, for example:
a. when you contact us through the Website, by
telephone, post, e-mail or through any other means;
b. when you register with us and set up an account
to receive our products/services;
c. when you complete surveys that we use for
research purposes (although you are not obliged to respond to them);
d. when you use our services; in each case, in
accordance with this privacy policy. Data that is collected automatically
8. To the extent that you access the Website,
we will collect your Data automatically, for example:
a. we automatically collect some information about
your visit to the Website. This information helps us to make improvements to
Website content and navigation, and includes your IP address, the date, times
and frequency with which you access the Website and the way you use and
interact with its content.
b. we will collect your Data automatically via
cookies, in line with the cookie settings on your browser. For more information
about cookies, and how we use them on the Website, see the section below,
headed "Cookies". Our use of Data
9. Any or all of the above Data may be
required by us from time to time in order to provide you with the best possible
service and experience when using our website. Specifically, Data may be used
by us for the following reasons:
a. internal record keeping;
b. improvement of our products / services;
c. evaluation of improvement opportunities and the
value of changes implemented by practices; in each case, in accordance with
this privacy policy.
10. We may use your Data for the above purposes if
we deem it necessary to do so for our legitimate interests. If you are not
satisfied with this, you have the right to object in certain circumstances (see
the section headed "Your rights" below).
11. When you register with us and set up an account
to receive our services, the legal basis for this processing is the performance
of a contract between you and us and/or taking steps, at your request, to enter
into such a contract. Who we share Data with
12. We may share your Data with the following
groups of people for the following reasons:
a. any of our group companies or affiliates - for
the purposes of assessing practice information and understanding opportunities
for improvement;
b. our employees, agents and/or professional
advisors - for the purposes of assessing practice information and understanding
opportunities for improvement;
c. relevant authorities - for reporting purposes
and assessing practice information and understanding opportunities for
improvement;
d. NHS England - they are the contracting authority for the programme. in each case, in accordance with this privacy policy.
Keeping Data secure
13. We will use technical and organisational measures
to safeguard your Data, for example:
a. access to your account is controlled by a
password and a user name that is unique to you.
b. we store your Data on secure servers.
14. Technical and organisational measures include measures
to deal with any suspected data breach. If you suspect any misuse or loss or
unauthorised access to your Data, please let us know immediately by contacting
us via this e-mail address: info@develop-consulting.co.uk.
15. If you want detailed information from Get Safe Online on
how to protect your information and your computers and devices against fraud,
identity theft, viruses and many other online problems, please visit
www.getsafeonline.org. Get Safe Online is supported by HM Government and
leading businesses.
Data retention
16. Unless a longer retention period is required or
permitted by law, we will only hold your Data on our systems for the period
necessary to fulfil the purposes outlined in this privacy policy or until you
request that the Data be deleted.
17. Even if we delete your Data, it may persist on backup or
archival media for legal, tax or regulatory purposes.
Your rights
18. You have the following rights in relation to your Data:
a. Right to access - the right to request (i) copies of the
information we hold about you at any time, or (ii) that we modify, update or
delete such information. If we provide you with access to the information we
hold about you, we will not charge you for this, unless your request is
"manifestly unfounded or excessive." Where we are legally permitted
to do so, we may refuse your request. If we refuse your request, we will tell
you the reasons why.
b. Right to correct - the right to have your Data rectified
if it is inaccurate or incomplete.
c. Right to erase - the right to request that we delete or
remove your Data from our systems.
d. Right to restrict our use of your Data - the right to
"block" us from using your Data or limit the way in which we can use
it.
e. Right to data portability - the right to request that we
move, copy or transfer your Data.
f. Right to object - the right to object to our use of your
Data including where we use it for our legitimate interests.
19. To make enquiries, exercise any of your rights set out
above, or withdraw your consent to the processing of your Data (where consent
is our legal basis for processing your Data), please contact us via this e-mail
address: info@develop-consulting.co.uk.
20. If you are not satisfied with the way a complaint you
make in relation to your Data is handled by us, you may be able to refer your
complaint to the relevant data protection authority. For the UK, this is the
Information Commissioner's Office (ICO). The ICO's contact details can be found
on their website at https://ico.org.uk/.
21. It is important that the Data we hold about you is
accurate and current. Please keep us informed if your Data changes during the
period for which we hold it. Links to other websites
22. This Website may, from time to time, provide links to
other websites. We have no control over such websites and are not responsible
for the content of these websites. This privacy policy does not extend to your
use of such websites. You are advised to read the privacy policy or statement
of other websites prior to using them.
Changes of business ownership and control
23. Innovative Online Products Ltd may, from time to time,
expand or reduce our business and this may involve the sale and/or the transfer
of control of all or part of Innovative Online Products Ltd. Data provided by
Users will, where it is relevant to any part of our business so transferred, be
transferred along with that part and the new owner or newly controlling party
will, under the terms of this privacy policy, be permitted to use the Data for
the purposes for which it was originally supplied to us.
24. We may also disclose Data to a prospective purchaser of
our business or any part of it.
25. In the above instances, we will take steps with the aim
of ensuring your privacy is protected.
Cookies
26. This Website may place and access certain Cookies on
your computer. Innovative Online Products Ltd uses Cookies to improve your
experience of using the Website. Innovative Online Products Ltd has carefully
chosen these Cookies and has taken steps to ensure that your privacy is
protected and respected at all times.
27. All Cookies used by this Website are used in accordance
with current UK and EU Cookie Law.
28. Before the Website places Cookies on your computer, you
will be presented with a message bar requesting your consent to set those
Cookies. By giving your consent to the placing of Cookies, you are enabling
Innovative Online Products Ltd to provide a better experience and service to
you. You may, if you wish, deny consent to the placing of Cookies; however
certain features of the Website may not function fully or as intended.
29. This Website may place the following Cookies:
Type of Cookie
Strictly necessary cookies
Purpose
These are cookies that are required for the operation of
our website. They include, for example, cookies that enable
you to log into secure areas of our website, use a shopping cart or make use of
e-billing services.
Analytical/performance cookies
Functionality cookies - They allow us to recognise and count
the number of visitors and to see how visitors move around our website when
they are using it. This helps us to improve the way our website works, for
example, by ensuring that users are finding what they are looking for easily.
These are used to recognise you when you return to our website.
This enables us to personalise our content for you, greet you by name and
remember your preferences (for example, your choice of language or region). By using
the Website, you agree to our placement of functionality cookie.
30. You can find a list of Cookies that we use in the
Cookies Schedule.
31. We give you control over which Cookies we use. You can
adjust your cookies preferences at any time at: .
32. You can also choose to enable or disable Cookies in your
internet browser. By default, most internet browsers accept Cookies but this
can be changed. For further details, please see the help menu in your internet
browser. You can switch off Cookies at any time, however, you may lose any
information that enables you to access the Website more quickly and
efficiently.
33. You can choose to delete Cookies at any time; however,
you may lose any information that enables you to access the Website more
quickly and efficiently including, but not limited to, personalisation
settings.
34. It is recommended that you ensure that your internet
browser is up-to-date and that you consult the help and guidance provided by
the developer of your internet browser if you are unsure about adjusting your
privacy settings.
35. For more information generally on cookies, including how
to disable them, please refer to aboutcookies.org. You will also find details
on how to delete cookies from your computer.
General
36. You may not transfer any of your rights under this
privacy policy to any other person. We may transfer our rights under this
privacy policy where we reasonably believe your rights will not be affected.
37. If any court or competent authority finds that any
provision of this privacy policy (or part of any provision) is invalid, illegal
or unenforceable, that provision or part-provision will, to the extent
required, be deemed to be deleted, and the validity and enforceability of the
other provisions of this privacy policy will not be affected.
38. Unless otherwise agreed, no delay, act or omission by a
party in exercising any right or remedy will be deemed a waiver of that, or any
other, right or remedy.
39. This Agreement will be governed by and interpreted
according to the law of England and Wales. All disputes arising under the
Agreement will be subject to the exclusive jurisdiction of the English and
Welsh courts. Changes to this privacy policy
40. Innovative Online Products Ltd reserves the right to
change this privacy policy as we may deem necessary from time to time or as may
be required by law. Any changes will be immediately posted on the Website and
you are deemed to have accepted the terms of the privacy policy on your first
use of the Website following the alterations. You may contact Innovative Online
Products Ltd by email at info@develop-consulting.co.uk.
Attribution
41. This privacy policy was created using a document from
Rocket Lawyer (https://www.rocketlawyer.com/gb/en).
This privacy policy was created on 01 October 2022.